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Privacy Policy

Last updated: September 01, 2026

This Privacy Policy explains how Value Detroit LLC ("Value Detroit," "we," "us," or "our") collects, uses, and shares information about you when you visit valuedetroit.net, use our customer portal, or enter into a land contract with us.

Who We Are

Value Detroit LLC
48377 Van Dyke Ave, Shelby Twp, MI 48317
Email: info@valuedetroit.net

Information We Collect

Information you provide through this website

When you contact us, request information, or use our customer portal, we may collect:

  • Your name
  • Mailing and property addresses
  • Phone number
  • Email address
  • Information you submit in a land contract inquiry or application
  • Payment history and account activity related to an existing contract

Information collected outside this website

If you proceed toward signing a land contract, we collect additional information in person or through signed documents, not through this website. This may include your Social Security number and income or employment documentation, which we use to evaluate and process your contract.

Information collected automatically

Our web servers record standard technical information when you visit, such as your IP address, browser type, pages viewed, and the date and time of your visit. We use this to keep the site running securely and reliably.

How We Use Your Information

  • To respond to your questions and requests
  • To evaluate and process land contract applications
  • To service existing contracts, including billing, payment processing, and account statements
  • To send you account notices, statements, and service communications
  • To comply with legal and regulatory obligations
  • To enforce our contracts and protect our legal rights

Text Messaging (SMS)

If you provide your mobile number and consent to receive text messages, we may send you account-related messages such as payment reminders, statement notices, and responses to your inquiries.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out of further messages. Reply HELP for assistance, or contact us at info@valuedetroit.net.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Consenting to receive text messages is not a condition of entering into a land contract with us. You may withdraw your consent at any time.

How We Share Your Information

We do not sell your personal information. We may share it in the following circumstances:

  • Attorneys and legal representatives — in connection with contract enforcement, forfeiture proceedings, title matters, or other legal processes.
  • Title companies and closing agents — as part of property transactions.
  • Mail and document delivery services — to print and deliver notices, statements, and other required correspondence.
  • Lenders and financial assistance providers — where you ask us to help you pursue financing or assistance, and only to the extent needed for that purpose.
  • Credit reporting agencies — where permitted or required in connection with your contract.
  • Service providers — vendors who perform services on our behalf, such as hosting, payment processing, and communications, and who are permitted to use your information only to provide those services to us.
  • Legal and regulatory disclosure — when required by law, subpoena, or court order, or to protect our rights, property, or safety, or that of others.

As stated above, text messaging opt-in data and consent are excluded from all of these categories and are never shared.

How Long We Keep Your Information

We retain your information for as long as needed to service your contract and to meet our legal, tax, accounting, and recordkeeping obligations. Land contract records are generally retained for the life of the contract and for a period afterward as required by law.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

  • Text messages — reply STOP to any message to opt out.
  • Email — use the unsubscribe option in marketing emails, or contact us. We may still send you messages necessary to service your account.
  • Access and corrections — contact us at info@valuedetroit.net to request access to, or correction of, the information we hold about you. We will respond as required by applicable law.

Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be posted on this page.

Contact Us

Questions about this Privacy Policy or about how we handle your information:

Value Detroit LLC
48377 Van Dyke Ave, Shelby Twp, MI 48317
Email: info@valuedetroit.net